RETURNS & EXCHANGES

THE LADDER BOY understands that ordering online is not an easy task. We are happy to issue a full refund of item within 7 days of delivery only on Natural non color stained or torched ladders.

All COLOERED LADDERS WILL NOT BE ELIGIBLE FOR AN EXCHANGE OR REFUND.

NOTE: We strongly encourage customers to carefully read the product description prior to purchase and do not hesitate to get in touch with one of our friendly team members at customladders@theladderboy.com with any question about our products. Before purchasing 

Please email requests to customladders@gmail.com Do not return your item to the address on your received package or the package slip.

Please Click Here to view our full Return & Exchange Policy

THE LADDER BOY RESERVES THE RIGHT TO DENY A CREDIT IF IT IS OUTSIDE THE TERMS OF OUR RETURN & EXCHANGE POLICY.